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19 Oct 2026, 02:59 UTC · 1 question · ID 3fe1d1ab8b51
Who asked
Industry
Financial services
Question 1

“only banking customers and case studies”

Answer
Partly answered

The financial services page shows banking and credit union stories (Allica Bank, Mercantile Bank) alongside an insurer. The /customers page mixes all industries with only one bank and offers no way to see banking stories alone or reach the industry sets.

Section on the siteStatusTicket
/customersRemarkable results, in every industryPartly answers it
Add customer stories grouped by industry to /customers

Ticket

Paste this into your ticketing tool.

Add customer stories grouped by industry to /customers

Who needs it: Financial services (banks, credit unions and insurers)
Section: /customers › Remarkable results, in every industry

What is missing:
- /customers shows only one banking story, Allica Bank, mixed with retail and manufacturing.
- There is no way to view only banking or financial services stories on /customers.
- /customers does not point to the banking, credit union and insurance stories on the financial services page.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: Remarkable results, in every industry · How banks, credit unions and insurers grow with Hourglass
  Main topics: Stories grouped by industry · Banking and credit union stories · Insurance stories · Links to each industry page's stories

What to do:
1. List every customer story on the site by industry, including Allica Bank and Mercantile Bank for banking.
2. Build an industry-grouped story section or filter on /customers with a group for banks and credit unions.
3. Link each group to its industry page's customer stories section.

Done when: /customers lets a visitor see banking stories on their own, including Allica Bank and Mercantile Bank, with a link to the financial services stories.

From: conversation 3fe1d1ab8b51, question 1: "only banking customers and case studies"
Who needs it: Financial services (banks, credit unions and insurers)
What is missing
  • /customers shows only one banking story, Allica Bank, mixed with retail and manufacturing.
  • There is no way to view only banking or financial services stories on /customers.
  • /customers does not point to the banking, credit union and insurance stories on the financial services page.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
Remarkable results, in every industry · How banks, credit unions and insurers grow with Hourglass
Main topics
Stories grouped by industry · Banking and credit union stories · Insurance stories · Links to each industry page's stories
What to do
  1. List every customer story on the site by industry, including Allica Bank and Mercantile Bank for banking.
  2. Build an industry-grouped story section or filter on /customers with a group for banks and credit unions.
  3. Link each group to its industry page's customer stories section.
Done when: /customers lets a visitor see banking stories on their own, including Allica Bank and Mercantile Bank, with a link to the financial services stories.
Answer full page
Not recorded: asked before answers were saved.
Open the answer page ↗
Sections in the answer pageStatus
/solutions/financial-servicesHow banks, credit unions and insurers grow with HourglassAnswers it
/customersRemarkable results, in every industryPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.