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The Hourglass platform

Grow every customer relationship from one shared record

Marketing, sales and service work from the same customer record in Hourglass. Agents take on the research, drafting and record keeping, and your people decide what happens next.

The Smart CRM record for Juniper & Rye: 36 contacts, three open deals and $920K lifetime value, beside a Data Agent suggestion to add their wholesale lead as a contact.

Start with the hubs your teams use most

Every hub shares one customer record. Add Content, Data, Revenue and Agent Hub when you’re ready.

TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE

Illustrative customers for this demo.

  • Mercantile Bank
  • KeepCup
  • Suzuki
  • Arduino
  • Allica Bank
  • Panoramic Doors
  • Konica Minolta
  • Threekit
  • Alacrity Solutions
  • MVC Group
  • Viessmann
  • Eventus

Agents that work alongside every team

Each agent works inside the permissions you set, and your people decide what goes out.

Explore Agent Hub

Customer Agent

Answers routine questions and hands off with the whole conversation.

Learn more about the Customer Agent
Blue product illustration of Hourglass Customer Agent answering a customer's delivery question and resolving the conversation.

Customer stories

Remarkable results, in every industry

Banks, retailers, manufacturers and software companies grow with Hourglass.

Illustrative stories for this demo.

See customer stories

“Our relationship managers see every product, conversation and service request for a business on one record. The Data Agent tells them which owners to call this week, and why.”

Daniel Okafor

Head of Relationship Banking, Allica Bank

  • 27%

    more cross-sell conversations per relationship manager

  • 6 weeks

    from kickoff to the first team live

Tell us what you’re working on, and we’ll show you how Hourglass fits

The agentic CRM for growing businesses | Hourglass