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Security and trust

Your customer data, protected and in your control

Hourglass protects every record with permissions, encryption and a full history of changes, and keeps people in charge of what agents can see and do.

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Hourglass admin for many business units: 14 units, 3,820 users and six brands, beside a new permission set waiting for an admin's approval.

Security and control

Security and control, built into every hub

The controls your IT, security and compliance teams ask for first.

  • Field-level permissions

    Decide who can see and edit each field, by role and team.

  • Audit history

    Every change and agent action, with who did it and when.

  • Approval steps

    Require a person’s sign-off before agents send or change anything you choose.

  • Single sign-on

    Sign in with SAML or OpenID Connect, provision users with SCIM, and require two-step login.

  • Data region choice

    Choose where your customer data is stored.

  • Encryption

    Data encrypted in transit and at rest.

TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE

Illustrative customers for this demo.

  • Mercantile Bank
  • KeepCup
  • Suzuki
  • Arduino
  • Allica Bank
  • Panoramic Doors
  • Konica Minolta
  • Threekit
  • Alacrity Solutions
  • MVC Group
  • Viessmann
  • Eventus

How every agent works

Agents that ask. People who decide.

Every Hourglass agent works inside the permissions you set. You choose what it can read, what it can do alone and what needs a person.

See security and control

  1. Set what it can read

    Pick the objects and fields each agent may use, team by team.

  2. Choose what needs approval

    Sends, changes and anything sensitive wait for a person to approve them.

  3. Review every action

    The activity log shows what each agent did and the data it used, with a pause switch.

Agent settings for the Prospecting Agent: research allowed, drafts allowed and every send waiting for a person's approval, with a Pause agent button.

Bring your data model. We’ll show you how it maps

Talk to our team