Hourglass for enterprises
Power for many teams, without the complexity
Enterprise
Built to run across the whole organization
One platform for every team, set up the way each one works.
Many teams, one platform
Give each brand, region or business unit its own pipelines, permissions and reports, while leadership sees the whole picture.
- Pipelines, permissions and reports per unit
- One customer record for every unit
- Leadership sees the whole picture
A rollout planned with you
Our onboarding team plans the rollout with you, connects your systems and trains your people, one team at a time.
- A plan made with our onboarding team
- Your systems connected for you
- Training for each team as it moves
Security and control
Security and control, built into every hub
Field-level permissions
Decide who can see and edit each field, by role and team.
Audit history
Every change and agent action, with who did it and when.
Approval steps
Require a person’s sign-off before agents send or change anything you choose.
Single sign-on
Sign in with SAML or OpenID Connect, provision users with SCIM, and require two-step login.
Data region choice
Choose where your customer data is stored.
Encryption
Data encrypted in transit and at rest.
TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE
Illustrative customers for this demo.
Customer stories
Remarkable results, in every industry
Banks, retailers, manufacturers and software companies grow with Hourglass.
Illustrative stories for this demo.
“Our relationship managers see every product, conversation and service request for a business on one record. The Data Agent tells them which owners to call this week, and why.”
Daniel Okafor
Head of Relationship Banking, Allica Bank
27%
more cross-sell conversations per relationship manager
6 weeks
from kickoff to the first team live
“We build segments from what people actually bought, online or from a café that stocks our cups, not from who opened an email. The Campaign Agent drafts the whole plan, and we spend our time on the offer instead of the setup.”
Sam Whitaker
Head of Ecommerce, KeepCup
31%
more repeat orders
4x
faster campaign builds
“Quotes, orders and dealer conversations used to live in three systems and a lot of inboxes. Now our sales team and our dealers work from the same account record, and quotes go out the same day.”
Grace Haddad
VP of Dealer Sales, Suzuki
34%
faster quote turnaround
3
legacy systems retired
