Why Hourglass
One record, agents you control and room to grow
What customers tell us
Why teams choose Hourglass
One record for every team
Marketing, sales and service work from the same customer, so handoffs keep their context.
Agents you stay in charge of
Agents draft and recommend inside the permissions you set. Your people approve what goes out.
Easy to start
Begin with the free Smart CRM, and add hubs one at a time as you grow.
Quick to switch
Import your data and its history, test it, then move one team at a time.
Secure by design
Field-level permissions, approval steps and a log of every change.
Proven in your industry
Banks, retailers, manufacturers and software companies grow on Hourglass.
TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE
Illustrative customers for this demo.
Agents that work alongside every team
Learn more
Customer Agent
Answers routine questions and hands off with the whole conversation.
Customer stories
Remarkable results, in every industry
Banks, retailers, manufacturers and software companies grow with Hourglass.
Illustrative stories for this demo.
“Our relationship managers see every product, conversation and service request for a business on one record. The Data Agent tells them which owners to call this week, and why.”
Daniel Okafor
Head of Relationship Banking, Allica Bank
27%
more cross-sell conversations per relationship manager
6 weeks
from kickoff to the first team live
“We build segments from what people actually bought, online or from a café that stocks our cups, not from who opened an email. The Campaign Agent drafts the whole plan, and we spend our time on the offer instead of the setup.”
Sam Whitaker
Head of Ecommerce, KeepCup
31%
more repeat orders
4x
faster campaign builds
“Quotes, orders and dealer conversations used to live in three systems and a lot of inboxes. Now our sales team and our dealers work from the same account record, and quotes go out the same day.”
Grace Haddad
VP of Dealer Sales, Suzuki
34%
faster quote turnaround
3
legacy systems retired
