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19 Oct 2026, 03:24 UTC · 1 question · ID 54469f477f18
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Question 1

“Can I get just 2 case studies only”

Answer
Partly answered

The customers page shows short stories from Allica Bank, KeepCup and Suzuki, each with a quote and two results. None is a full case study covering the starting problem, what was set up, the rollout and the outcome.

Section on the siteStatusTicket
/customersRemarkable results, in every industryPartly answers it
Add full case studies to /customers

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Add full case studies to /customers

Section: /customers › Remarkable results, in every industry

What is missing:
- No customer story covers the problem the customer started with, beyond a one-line quote.
- No story says which hubs and agents were set up or how the rollout ran.
- Results are limited to two headline figures per customer, with no timeline or method.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: Remarkable results, in every industry · How banks, credit unions and insurers grow with Hourglass · How manufacturers keep sales, service and partners in step · How retailers turn shoppers into regulars · How software companies grow from trial to renewal
  Main topics: starting problem · hubs and agents used · rollout and time to go live · results with timeframe · industry and company size

What to do:
1. Confirm with the customer marketing team which customers have approved fuller write-ups and which figures can be published.
2. Write at least two case studies from different industries, each with challenge, setup, rollout and results.
3. Link each story card in the slider to its full case study.

Done when: /customers links to at least two full case studies that each describe the starting problem, the hubs and agents used, the rollout and the results.

From: conversation 54469f477f18, question 1: "Can I get just 2 case studies only"
What is missing
  • No customer story covers the problem the customer started with, beyond a one-line quote.
  • No story says which hubs and agents were set up or how the rollout ran.
  • Results are limited to two headline figures per customer, with no timeline or method.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
Remarkable results, in every industry · How banks, credit unions and insurers grow with Hourglass · How manufacturers keep sales, service and partners in step · How retailers turn shoppers into regulars · How software companies grow from trial to renewal
Main topics
starting problem · hubs and agents used · rollout and time to go live · results with timeframe · industry and company size
What to do
  1. Confirm with the customer marketing team which customers have approved fuller write-ups and which figures can be published.
  2. Write at least two case studies from different industries, each with challenge, setup, rollout and results.
  3. Link each story card in the slider to its full case study.
Done when: /customers links to at least two full case studies that each describe the starting problem, the hubs and agents used, the rollout and the results.
Answer full page
Not recorded: asked before answers were saved.
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Sections in the answer pageStatus
/customersRemarkable results, in every industryPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.