Hourglass Content Intelligence
← All conversations

Conversation

19 Oct 2026, 03:01 UTC · 1 question · ID 96af4e330bba
Who asked
Industry
Manufacturing
Question 1

“only 2 case studies”

Answer
Partly answered

The /customers page shows only three stories, one each from banking, retail and manufacturing. The other stories on the industry pages are not gathered there, and the manufacturing page offers only three manufacturing stories with short results.

Section on the siteStatusTicket
/customersRemarkable results, in every industryPartly answers it
Add a full customer story library to /customers

Ticket

Paste this into your ticketing tool.

Add a full customer story library to /customers

Section: /customers › Remarkable results, in every industry

What is missing:
- /customers shows only three stories (Allica Bank, KeepCup, Suzuki) in the shared slider.
- Stories that appear only on industry pages are not listed on /customers: Mercantile Bank, Alacrity Solutions, Konica Minolta, Viessmann, Panoramic Doors, MVC Group, Arduino, Threekit and Eventus.
- There is no way to browse stories by industry on /customers.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: Remarkable results, in every industry · How manufacturers keep sales, service and partners in step · How banks, credit unions and insurers grow with Hourglass · How retailers turn shoppers into regulars · How software companies grow from trial to renewal
  Main topics: every published customer story · grouping by industry · headline result for each story · link to each industry page

What to do:
1. Gather every customer story now on the industry and product pages, with its headline results.
2. Build the section grouped by industry, with a link from each group to its industry page.
3. Check that each story uses the same customer name everywhere it appears.

Done when: /customers lists every customer story on the site, grouped by industry, beyond the three in the slider.

From: conversation 96af4e330bba, question 1: "only 2 case studies"
What is missing
  • /customers shows only three stories (Allica Bank, KeepCup, Suzuki) in the shared slider.
  • Stories that appear only on industry pages are not listed on /customers: Mercantile Bank, Alacrity Solutions, Konica Minolta, Viessmann, Panoramic Doors, MVC Group, Arduino, Threekit and Eventus.
  • There is no way to browse stories by industry on /customers.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
Remarkable results, in every industry · How manufacturers keep sales, service and partners in step · How banks, credit unions and insurers grow with Hourglass · How retailers turn shoppers into regulars · How software companies grow from trial to renewal
Main topics
every published customer story · grouping by industry · headline result for each story · link to each industry page
What to do
  1. Gather every customer story now on the industry and product pages, with its headline results.
  2. Build the section grouped by industry, with a link from each group to its industry page.
  3. Check that each story uses the same customer name everywhere it appears.
Done when: /customers lists every customer story on the site, grouped by industry, beyond the three in the slider.
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it
Expand manufacturing customer stories on /solutions/manufacturing

Ticket

Paste this into your ticketing tool.

Expand manufacturing customer stories on /solutions/manufacturing

Who needs it: Manufacturing
Section: /solutions/manufacturing › How manufacturers keep sales, service and partners in step

What is missing:
- Only three manufacturing stories are shown, each with a quote and two figures.
- No story says how the customer rolled out Hourglass or how long it took.

Where: Update this section: Add cards beside "Suzuki", "Konica Minolta" and "Viessmann".

What to do:
1. Confirm with the customer marketing team which other manufacturing customers have approved stories.
2. Add the approved stories as new cards, each with its results and rollout time.

Done when: /solutions/manufacturing shows more than three manufacturing stories, each with its results and rollout time.

From: conversation 96af4e330bba, question 1: "only 2 case studies"
Who needs it: Manufacturing
What is missing
  • Only three manufacturing stories are shown, each with a quote and two figures.
  • No story says how the customer rolled out Hourglass or how long it took.
Where
Update this section: Add cards beside "Suzuki", "Konica Minolta" and "Viessmann".
What to do
  1. Confirm with the customer marketing team which other manufacturing customers have approved stories.
  2. Add the approved stories as new cards, each with its results and rollout time.
Done when: /solutions/manufacturing shows more than three manufacturing stories, each with its results and rollout time.
Answer full page
Not recorded: asked before answers were saved.
Open the answer page ↗
Sections in the answer pageStatus
/customersRemarkable results, in every industryPartly answers it
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.