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21 Oct 2026, 10:52 UTC · 1 question · ID 20eba0539183
Who asked
Persona
CFO (Chief Financial Officer)
Company
Whirlpool Corporation
Industry
Manufacturing
Pages visited (1)
  1. /customersQuestion 1 asked here
Question 1

“Is there a manufacturer that got paid faster with Hourglass?”

Answer
Partly answered

The site has manufacturing customer stories, including Suzuki's 34% faster quote turnaround, and describes the quote-to-cash process. No story on /customers or elsewhere reports a manufacturer getting paid faster, such as shorter time to payment or fewer days to collect.

Section on the siteStatusTicket
/customersSuzuki (card)Partly answers it
Add a payment-speed result to the Suzuki story on /customers

Ticket

Paste this into your ticketing tool.

Add a payment-speed result to the Suzuki story on /customers

Who needs it: Manufacturing finance leaders (this visitor: Whirlpool Corporation)
Section: /customers › Suzuki (card)

What is missing:
- No manufacturer's story reports a payment or collection result, such as time from invoice to payment.
- The Suzuki story shows only quote turnaround and systems retired, not what changed for getting paid.

Where: Update this section: the Suzuki tab, beside the "34% faster quote turnaround" and "3 legacy systems retired" results.
  Related sections: Four steps between a yes and the payment

What to do:
1. Confirm with customer marketing and the revenue team whether Suzuki or another manufacturer has a measured payment-speed result they can publish.
2. Add that result and a short line on how invoicing and payments changed to the Suzuki tab, or add a tab for the manufacturer that has the result.

Done when: /customers shows a manufacturer's story with a stated result for how much faster they get paid.

From: conversation 20eba0539183, question 1: "Is there a manufacturer that got paid faster with Hourglass?"
Who needs it: Manufacturing finance leaders (this visitor: Whirlpool Corporation)
What is missing
  • No manufacturer's story reports a payment or collection result, such as time from invoice to payment.
  • The Suzuki story shows only quote turnaround and systems retired, not what changed for getting paid.
Where
Update this section: the Suzuki tab, beside the "34% faster quote turnaround" and "3 legacy systems retired" results.
Related sections
Four steps between a yes and the payment
What to do
  1. Confirm with customer marketing and the revenue team whether Suzuki or another manufacturer has a measured payment-speed result they can publish.
  2. Add that result and a short line on how invoicing and payments changed to the Suzuki tab, or add a tab for the manufacturer that has the result.
Done when: /customers shows a manufacturer's story with a stated result for how much faster they get paid.
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it
Add a payment-speed result to the manufacturing stories on /solutions/manufacturing

Ticket

Paste this into your ticketing tool.

Add a payment-speed result to the manufacturing stories on /solutions/manufacturing

Who needs it: Manufacturing (this visitor: Whirlpool Corporation)
Section: /solutions/manufacturing › How manufacturers keep sales, service and partners in step

What is missing:
- None of the Suzuki, Konica Minolta or Viessmann stories mentions invoicing, payments or time to cash.

Where: Update this section: the Suzuki tab in "How manufacturers keep sales, service and partners in step", beside its "34% faster quote turnaround" result.
  Related sections: Quotes from your real price lists

What to do:
1. Use the payment-speed result confirmed for the /customers story and add it to the matching manufacturer's tab.
2. Link the tab to /solutions/quote-to-cash so finance readers can see how the result was reached.

Done when: /solutions/manufacturing shows at least one manufacturer with a stated result for faster payment.
Depends on: Add a payment-speed result to the Suzuki story on /customers

From: conversation 20eba0539183, question 1: "Is there a manufacturer that got paid faster with Hourglass?"
Who needs it: Manufacturing (this visitor: Whirlpool Corporation)
What is missing
  • None of the Suzuki, Konica Minolta or Viessmann stories mentions invoicing, payments or time to cash.
Where
Update this section: the Suzuki tab in "How manufacturers keep sales, service and partners in step", beside its "34% faster quote turnaround" result.
Related sections
Quotes from your real price lists
What to do
  1. Use the payment-speed result confirmed for the /customers story and add it to the matching manufacturer's tab.
  2. Link the tab to /solutions/quote-to-cash so finance readers can see how the result was reached.
Done when: /solutions/manufacturing shows at least one manufacturer with a stated result for faster payment.
Depends on: “Add a payment-speed result to the Suzuki story on /customers”
/solutions/quote-to-cashFour steps between a yes and the paymentPartly answers it
Add a customer results section to /solutions/quote-to-cash

Ticket

Paste this into your ticketing tool.

Add a customer results section to /solutions/quote-to-cash

Who needs it: CFOs and finance teams checking payment results
Section: /solutions/quote-to-cash › Four steps between a yes and the payment

What is missing:
- The quote-to-cash page explains the steps to payment but gives no customer result showing faster payment.

Where: New section on /solutions/quote-to-cash, placed after "Four steps between a yes and the payment".
  Related sections: Why finance likes it as much as sales · Collect and reconcile · Invoice automatically
  Main topics: customer quote with a named finance or sales leader · time-to-payment result · invoicing and collection result · industry of the customer

What to do:
1. Collect the confirmed payment-speed results from customer marketing for at least one manufacturer and any other industries available.
2. Build a customer results section using those results, linking to the full story on /customers.

Done when: /solutions/quote-to-cash shows a customer result stating how much faster that customer gets paid.
Depends on: Add a payment-speed result to the Suzuki story on /customers

From: conversation 20eba0539183, question 1: "Is there a manufacturer that got paid faster with Hourglass?"
Who needs it: CFOs and finance teams checking payment results
What is missing
  • The quote-to-cash page explains the steps to payment but gives no customer result showing faster payment.
Where
New section on /solutions/quote-to-cash, placed after "Four steps between a yes and the payment".
Related sections
Why finance likes it as much as sales · Collect and reconcile · Invoice automatically
Main topics
customer quote with a named finance or sales leader · time-to-payment result · invoicing and collection result · industry of the customer
What to do
  1. Collect the confirmed payment-speed results from customer marketing for at least one manufacturer and any other industries available.
  2. Build a customer results section using those results, linking to the full story on /customers.
Done when: /solutions/quote-to-cash shows a customer result stating how much faster that customer gets paid.
Depends on: “Add a payment-speed result to the Suzuki story on /customers”
Answer full page
Here are our manufacturing customer stories from Ironvale Components, Konica Minolta and Viessmann, with their results. Alongside them is how Hourglass takes a deal from quote to payment. To find the story closest to getting paid faster, our team can point you to the right one.
Open the answer page ↗
Sections in the answer pageStatus
/customersSuzuki (card)Partly answers it
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it
/solutions/quote-to-cashFour steps between a yes and the paymentPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.