← All conversations Conversation 19 Oct 2026, 03:18 UTC · 1 question · ID 22088ebadcb2
Who asked
Industry Manufacturing Question 1
“Tell me about security measures”
Answer
/security lists field-level permissions, audit history, approval steps, single sign-on, data region choice and encryption in transit and at rest. The site names no compliance certifications or audits, and the manufacturing page never mentions security or links to it.
Section on the site Status Ticket /security Security and control, built into every hub↗ Add a certifications and compliance section to /security Ticket Ticket Paste this into your ticketing tool.
Add a certifications and compliance section to /security
Who needs it: CTOs and IT or security reviewers checking a vendor
Section: /security › Security and control, built into every hub
What is missing:
- No security certifications or independent audits are named.
- No way to request security reports or documentation is described.
Where: New section on /security, placed after "Security and control, built into every hub".
Related sections: Security and control, built into every hub · Encryption · Audit history · Data region choice
Main topics: Certifications held · Independent audits · How to request security reports · Compliance contact
What to do:
1. Confirm with the security and compliance teams which certifications and audits Hourglass holds and how reports are shared.
2. Add the new section listing each confirmed certification with how to request its report.
3. Link the new section from the Security card on /legal and the security guide on /resources.
Done when: /security names each certification Hourglass holds and how to request its report.
From: conversation 22088ebadcb2, question 1: "Tell me about security measures" Close Copy
Who needs it: CTOs and IT or security reviewers checking a vendor
What is missing No security certifications or independent audits are named. No way to request security reports or documentation is described. Where New section on /security, placed after "Security and control, built into every hub".
Related sections Security and control, built into every hub · Encryption · Audit history · Data region choice Main topics Certifications held · Independent audits · How to request security reports · Compliance contact What to do Confirm with the security and compliance teams which certifications and audits Hourglass holds and how reports are shared. Add the new section listing each confirmed certification with how to request its report. Link the new section from the Security card on /legal and the security guide on /resources. Done when: /security names each certification Hourglass holds and how to request its report.
/solutions/manufacturing Built for complex products and long relationships↗ Add security controls to /solutions/manufacturing Ticket Ticket Paste this into your ticketing tool.
Add security controls to /solutions/manufacturing
Who needs it: Manufacturing
Section: /solutions/manufacturing › Built for complex products and long relationships
What is missing:
- The manufacturing page does not mention any security controls such as permissions, encryption or audit history.
- Distributor and dealer access to account data is not explained in security terms.
- No link from the manufacturing page to /security.
Where: Update this section: add a third card beside "Quotes from your real price lists" and "Service history on every ticket".
Related sections: Security and control, built into every hub
What to do:
1. Confirm with product how permissions apply to distributor and dealer access on shared accounts.
2. Add a card covering field-level permissions, audit history and partner access for manufacturers.
3. Link the card to /security.
Done when: /solutions/manufacturing has a card on security controls, including distributor access, that links to /security.
From: conversation 22088ebadcb2, question 1: "Tell me about security measures" Close Copy
Who needs it: Manufacturing
What is missing The manufacturing page does not mention any security controls such as permissions, encryption or audit history. Distributor and dealer access to account data is not explained in security terms. No link from the manufacturing page to /security. Where Update this section: add a third card beside "Quotes from your real price lists" and "Service history on every ticket".
Related sections Security and control, built into every hub What to do Confirm with product how permissions apply to distributor and dealer access on shared accounts. Add a card covering field-level permissions, audit history and partner access for manufacturers. Link the card to /security. Done when: /solutions/manufacturing has a card on security controls, including distributor access, that links to /security.
Answer full page Not recorded: asked before answers were saved.
Open the answer page ↗ Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.