Content Intelligence

Question 1

“What happens to someone's deals when we deprovision them through SCIM?”

Answer

Not answered

The site mentions single sign-on through an identity provider but never mentions SCIM provisioning or deprovisioning. It also doesn't say what happens to a removed user's deals or other records, or who they are reassigned to.

Section on the site	Status	Ticket
/securitySingle sign-on (card)	Missing here	Add SCIM provisioning and record reassignment to /security Ticket Paste this into your ticketing tool. Add SCIM provisioning and record reassignment to /security Who needs it: IT admins managing users through an identity provider Section: /security › Single sign-on (card) What is missing: - SCIM provisioning and deprovisioning support is not mentioned. - What happens to a deprovisioned user's account is not explained. - Who receives a removed user's deals and other records is not stated. Where: Update this section: extend the "Single sign-on" card, beside "Field-level permissions" and "Audit history". What to do: 1. Confirm with engineering and product whether SCIM is supported, on which plans and with which identity providers. 2. Confirm with product what happens to a deprovisioned user's account and how their deals and records are reassigned. 3. Add the confirmed provisioning support and reassignment behaviour to the card, with a link to the admin documentation if one exists. Done when: /security says whether users can be deprovisioned through SCIM and what happens to their deals and records. From: conversation 43237f7bc35b, question 1: "What happens to someone's deals when we deprovision them through SCIM?" Who needs it: IT admins managing users through an identity provider What is missing SCIM provisioning and deprovisioning support is not mentioned. What happens to a deprovisioned user's account is not explained. Who receives a removed user's deals and other records is not stated. Where Update this section: extend the "Single sign-on" card, beside "Field-level permissions" and "Audit history". What to do Confirm with engineering and product whether SCIM is supported, on which plans and with which identity providers. Confirm with product what happens to a deprovisioned user's account and how their deals and records are reassigned. Add the confirmed provisioning support and reassignment behaviour to the card, with a link to the admin documentation if one exists. Done when: /security says whether users can be deprovisioned through SCIM and what happens to their deals and records.

Section on the site

Status

Ticket

/securitySingle sign-on (card)

Missing here

Add SCIM provisioning and record reassignment to /security

Who needs it: IT admins managing users through an identity provider

What is missing

SCIM provisioning and deprovisioning support is not mentioned.
What happens to a deprovisioned user's account is not explained.
Who receives a removed user's deals and other records is not stated.

Where

Update this section: extend the "Single sign-on" card, beside "Field-level permissions" and "Audit history".

What to do

Confirm with engineering and product whether SCIM is supported, on which plans and with which identity providers.
Confirm with product what happens to a deprovisioned user's account and how their deals and records are reassigned.
Add the confirmed provisioning support and reassignment behaviour to the card, with a link to the admin documentation if one exists.

Done when: /security says whether users can be deprovisioned through SCIM and what happens to their deals and records.

Answer full page

When a user is removed in your identity provider, SCIM deprovisions them in Hourglass, and the docs explain what happens to their account and who receives their records, including deals. The details and link are below.

Sections in the answer page	Status
/securitySingle sign-on (card)	Missing here

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.

Conversation