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19 Oct 2026, 03:44 UTC · 1 question · ID 4999b8d42d38
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Question 1

“How about data encryption details”

Answer
Partly answered

The site says data is encrypted in transit and at rest, and that every record is encrypted. It never gives the encryption standards, the protocol used in transit, how keys are managed or whether customers can manage their own keys.

Section on the siteStatusTicket
/securityEncryption (card)Partly answers it
Add an encryption details section to /security

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Add an encryption details section to /security

Who needs it: CTOs and IT or security reviewers checking a vendor
Section: /security › Encryption (card)

What is missing:
- The encryption standard used for data at rest is not named.
- The protocol and version used for data in transit is not named.
- How encryption keys are managed and rotated is not explained.
- Whether customers can bring or manage their own keys is not stated.
- Whether backups are encrypted is not stated.

Where: New section on /security, placed after "Security and control, built into every hub".
  Related sections: Encryption · Data region choice · Audit history · Security and control
  Main topics: Encryption at rest standard · Encryption in transit protocol · Key management and rotation · Customer-managed keys · Backup encryption · How to request technical security documentation

What to do:
1. Confirm with the security team and engineering the encryption standards, transit protocol, key management practice, customer-managed key options and backup encryption.
2. Add the new section to /security covering each confirmed point.
3. Link the "Encryption" card and the "Security and control" guide card on /resources to the new section.

Done when: /security names the encryption standards for data at rest and in transit and explains how keys are managed.

From: conversation 4999b8d42d38, question 1: "How about data encryption details"
Who needs it: CTOs and IT or security reviewers checking a vendor
What is missing
  • The encryption standard used for data at rest is not named.
  • The protocol and version used for data in transit is not named.
  • How encryption keys are managed and rotated is not explained.
  • Whether customers can bring or manage their own keys is not stated.
  • Whether backups are encrypted is not stated.
Where
New section on /security, placed after "Security and control, built into every hub".
Related sections
Encryption · Data region choice · Audit history · Security and control
Main topics
Encryption at rest standard · Encryption in transit protocol · Key management and rotation · Customer-managed keys · Backup encryption · How to request technical security documentation
What to do
  1. Confirm with the security team and engineering the encryption standards, transit protocol, key management practice, customer-managed key options and backup encryption.
  2. Add the new section to /security covering each confirmed point.
  3. Link the "Encryption" card and the "Security and control" guide card on /resources to the new section.
Done when: /security names the encryption standards for data at rest and in transit and explains how keys are managed.
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Sections in the answer pageStatus
/resourcesSecurity and control (card)Answers it
/securityEncryption (card)Partly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.