19 Oct 2026, 03:44 UTC · 1 question · ID 4999b8d42d38
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Question 1
“How about data encryption details”
Answer
Partly answered
The site says data is encrypted in transit and at rest, and that every record is encrypted. It never gives the encryption standards, the protocol used in transit, how keys are managed or whether customers can manage their own keys.
Who needs it: CTOs and IT or security reviewers checking a vendor
What is missing
The encryption standard used for data at rest is not named.
The protocol and version used for data in transit is not named.
How encryption keys are managed and rotated is not explained.
Whether customers can bring or manage their own keys is not stated.
Whether backups are encrypted is not stated.
Where
New section on /security, placed after "Security and control, built into every hub".
Related sections
Encryption · Data region choice · Audit history · Security and control
Main topics
Encryption at rest standard · Encryption in transit protocol · Key management and rotation · Customer-managed keys · Backup encryption · How to request technical security documentation
What to do
Confirm with the security team and engineering the encryption standards, transit protocol, key management practice, customer-managed key options and backup encryption.
Add the new section to /security covering each confirmed point.
Link the "Encryption" card and the "Security and control" guide card on /resources to the new section.
Done when: /security names the encryption standards for data at rest and in transit and explains how keys are managed.