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20 Oct 2026, 01:16 UTC · 1 question · ID 71a67bda13a9
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Question 1

“How do I turn on SCIM provisioning?”

Answer
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The site mentions single sign-on through an identity provider on /security but never mentions SCIM or automatic user provisioning. It also doesn't say how to turn provisioning on, which plans include it or which identity providers are supported.

Section on the siteStatusTicket
/securitySingle sign-on (card)Missing here
Add SCIM provisioning to the Single sign-on card on /security

Ticket

Paste this into your ticketing tool.

Add SCIM provisioning to the Single sign-on card on /security

Who needs it: IT admins managing users through an identity provider
Section: /security › Single sign-on (card)

What is missing:
- SCIM or automatic user provisioning is not mentioned.
- Which identity providers can provision users is not stated.
- Which plans include provisioning is not stated.

Where: Update this section: extend the "Single sign-on" card beside "Field-level permissions" and "Audit history".

What to do:
1. Confirm with engineering and the security team whether SCIM provisioning is offered, which identity providers it supports and which plans include it.
2. Add a line on user provisioning to the "Single sign-on" card, naming the supported identity providers and plans.

Done when: /security states whether users can be provisioned automatically through SCIM, with which identity providers and on which plans.

From: conversation 71a67bda13a9, question 1: "How do I turn on SCIM provisioning?"
Who needs it: IT admins managing users through an identity provider
What is missing
  • SCIM or automatic user provisioning is not mentioned.
  • Which identity providers can provision users is not stated.
  • Which plans include provisioning is not stated.
Where
Update this section: extend the "Single sign-on" card beside "Field-level permissions" and "Audit history".
What to do
  1. Confirm with engineering and the security team whether SCIM provisioning is offered, which identity providers it supports and which plans include it.
  2. Add a line on user provisioning to the "Single sign-on" card, naming the supported identity providers and plans.
Done when: /security states whether users can be provisioned automatically through SCIM, with which identity providers and on which plans.
/resourcesSecurity and control (card)Missing here
Add an SSO and provisioning setup guide to /resources

Ticket

Paste this into your ticketing tool.

Add an SSO and provisioning setup guide to /resources

Who needs it: IT admins managing users through an identity provider
Section: /resources › Security and control (card)

What is missing:
- No guide explains how to turn on SCIM provisioning in the workspace.
- Where provisioning is enabled in the admin settings is not described.

Where: Update this section: add a guide line to the "Security and control" card after "Encryption for every record".
  Related sections: Single sign-on

What to do:
1. Confirm with product the admin settings path and the steps to enable SCIM provisioning and connect an identity provider.
2. Write a short setup guide covering where provisioning is turned on and how to connect an identity provider, then link it from the "Security and control" card.

Done when: /resources links to a guide that explains step by step how to turn on SCIM provisioning.
Depends on: Add SCIM provisioning to the Single sign-on card on /security

From: conversation 71a67bda13a9, question 1: "How do I turn on SCIM provisioning?"
Who needs it: IT admins managing users through an identity provider
What is missing
  • No guide explains how to turn on SCIM provisioning in the workspace.
  • Where provisioning is enabled in the admin settings is not described.
Where
Update this section: add a guide line to the "Security and control" card after "Encryption for every record".
Related sections
Single sign-on
What to do
  1. Confirm with product the admin settings path and the steps to enable SCIM provisioning and connect an identity provider.
  2. Write a short setup guide covering where provisioning is turned on and how to connect an identity provider, then link it from the "Security and control" card.
Done when: /resources links to a guide that explains step by step how to turn on SCIM provisioning.
Depends on: “Add SCIM provisioning to the Single sign-on card on /security”
Answer full page
You can turn on SCIM provisioning in your workspace's security settings, and the docs article below walks through enabling it and the endpoint to use. Once it's on, your identity provider can create and manage Hourglass users for you.
Sections in the answer pageStatus
/securitySingle sign-on (card)Missing here
/resourcesSecurity and control (card)Missing here

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.