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19 Oct 2026, 03:03 UTC · 1 question · ID b0a6637cada7
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Question 1

“Smart CRM, close deals faster, compare, customers, case studies”

Answer
Partly answered

The site covers what the free Smart CRM includes, how teams close deals faster and how Hourglass compares with legacy suites, point tools, spreadsheets and building in-house. Customer proof on /customers is limited to three short quotes with two figures each; there are no full case studies showing the challenge, the hubs used and how results were reached.

Section on the siteStatusTicket
/customersRemarkable results, in every industryPartly answers it
Add full case studies to /customers

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Add full case studies to /customers

Section: /customers › Remarkable results, in every industry

What is missing:
- /customers shows only three short quotes with two figures each, with no full case studies.
- No story explains the customer's starting point, which hubs and agents they adopted and how the results were achieved.
- No case study shows how the Smart CRM helped a team close deals faster.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: Remarkable results, in every industry · Teams like yours, growing on Hourglass · Four habits of teams that close faster
  Main topics: customer challenge before Hourglass · hubs and agents adopted · rollout timeline · measured results · sales-cycle and deal-speed outcomes

What to do:
1. Confirm with customer marketing which customers have approved longer case studies and which figures can be published.
2. Write one case study per approved customer covering challenge, hubs used, rollout and results, including at least one on closing deals faster with the Smart CRM.
3. Link each tab in the customer slider to its full case study.

Done when: /customers has a case study section where each story shows the challenge, the hubs used, the rollout and the results, with at least one about closing deals faster.

From: conversation b0a6637cada7, question 1: "Smart CRM, close deals faster,  compare, customers, case studies"
What is missing
  • /customers shows only three short quotes with two figures each, with no full case studies.
  • No story explains the customer's starting point, which hubs and agents they adopted and how the results were achieved.
  • No case study shows how the Smart CRM helped a team close deals faster.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
Remarkable results, in every industry · Teams like yours, growing on Hourglass · Four habits of teams that close faster
Main topics
customer challenge before Hourglass · hubs and agents adopted · rollout timeline · measured results · sales-cycle and deal-speed outcomes
What to do
  1. Confirm with customer marketing which customers have approved longer case studies and which figures can be published.
  2. Write one case study per approved customer covering challenge, hubs used, rollout and results, including at least one on closing deals faster with the Smart CRM.
  3. Link each tab in the customer slider to its full case study.
Done when: /customers has a case study section where each story shows the challenge, the hubs used, the rollout and the results, with at least one about closing deals faster.
Answer full page
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Open the answer page ↗
Sections in the answer pageStatus
/products/crmThe free CRM every team can work fromAnswers it
/products/crmEverything in the free Smart CRMAnswers it
/solutions/close-dealsFour habits of teams that close fasterAnswers it
/solutions/close-dealsWhere the days come backAnswers it
/compare/legacy-crmHourglass and legacy CRM suites, side by sideAnswers it
/customersRemarkable results, in every industryPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.