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20 Oct 2026, 01:17 UTC · 1 question · ID f19ac5c49a83
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Question 1

“Explain Agent Hub, and how long do drafts wait in the approval queue?”

Answer
Partly answered

/products/agents explains Agent Hub: the four agents, permissions, approval steps and the activity log. The site never says how long drafts wait for approval, whether they expire or what happens to an unapproved draft.

Section on the siteStatusTicket
/products/agentsDecide what each agent can do (card)Partly answers it
Add approval queue timing to /products/agents

Ticket

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Add approval queue timing to /products/agents

Who needs it: Admins and team leads reviewing agent drafts
Section: /products/agents › Decide what each agent can do (card)

What is missing:
- How long a draft waits in the approval queue is not stated.
- Whether drafts expire, and what happens to a draft nobody approves, is not stated.
- Whether reviewers are reminded about waiting drafts is not stated.

Where: Update this section: add lines to the card "Decide what each agent can do", after "A person approves every send".
  Related sections: Choose what needs approval · Permissions and approvals

What to do:
1. Confirm with product how long drafts stay in the approval queue, whether they expire, whether the time is configurable and whether reviewers get reminders.
2. Add the confirmed queue behaviour as lines on the card.
3. Mirror the same facts on the "Choose what needs approval" step card if it fits.

Done when: /products/agents states how long drafts wait for approval and what happens to drafts that are not approved.

From: conversation f19ac5c49a83, question 1: "Explain Agent Hub, and how long do drafts wait in the approval queue?"
Who needs it: Admins and team leads reviewing agent drafts
What is missing
  • How long a draft waits in the approval queue is not stated.
  • Whether drafts expire, and what happens to a draft nobody approves, is not stated.
  • Whether reviewers are reminded about waiting drafts is not stated.
Where
Update this section: add lines to the card "Decide what each agent can do", after "A person approves every send".
Related sections
Choose what needs approval · Permissions and approvals
What to do
  1. Confirm with product how long drafts stay in the approval queue, whether they expire, whether the time is configurable and whether reviewers get reminders.
  2. Add the confirmed queue behaviour as lines on the card.
  3. Mirror the same facts on the "Choose what needs approval" step card if it fits.
Done when: /products/agents states how long drafts wait for approval and what happens to drafts that are not approved.
Answer full page
Here's an overview of Agent Hub: where you set up the Customer, Prospecting, Data and Campaign Agents, decide what each can read and do, require approval where it matters and review every action. How long drafts wait in the approval queue, and what happens when they expire, is covered in the docs article linked below.
Open the answer page ↗
Sections in the answer pageStatus
/products/agentsAgents that do the busywork, while your people make the callsAnswers it
/products/agentsEverything you need to run agents responsiblyAnswers it
/products/agentsDecide what each agent can do (card)Partly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.