Who needs it: Developers and IT or data teams building integrations
What is missing
Webhooks are not mentioned anywhere on the site.
How webhook payloads are signed (signing method, header, secret) is not described.
The steps to verify a webhook signature are not given.
No link to developer or API documentation exists.
Where
New section on /products/data, placed after "Data your teams and agents can rely on".
Related sections
The tools in Data Hub · Data syncs · Two-way syncs, without custom code
Main topics
Whether Hourglass offers webhooks and an API · How webhook payloads are signed · How to verify a signature and manage the signing secret · Link to developer documentation
What to do
Confirm with engineering whether Hourglass sends webhooks, how they are signed and where the developer documentation lives.
Write the section with the confirmed signing method and verification steps, and link to the developer docs.
Done when: /products/data has a section explaining how webhooks are signed and how to verify a signature, with a link to developer documentation.
Who needs it: Developers and IT or data teams building integrations
What is missing
No guide covers the API or webhooks.
No guide explains verifying webhook signatures.
Where
Update this section: add a fifth card beside "Your first day", "Moving from your current CRM", "How agents work in Hourglass" and "Security and control".
What to do
Confirm with engineering which developer topics the guide should list, including webhook signature verification.
Add the card with its key points and link it to the new webhooks section on /products/data.
Done when: /resources shows a developer guide card that links to webhook signature verification guidance. Depends on: “Add a webhooks and API section to /products/data”