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19 Oct 2026, 03:22 UTC · 1 question · ID fd78d0b78b8c
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Question 1

“Smart CRM, close deals faster, compare, customers, case studies”

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Partly answered

The Smart CRM, the close-deals playbook and the comparisons with legacy suites, point tools, spreadsheets and in-house builds are all covered. Customer stories are only short quotes with two figures each; /customers has no full case studies covering the challenge, rollout and results.

Section on the siteStatusTicket
/customersRemarkable results, in every industryPartly answers it
Add full customer case studies to /customers

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Add full customer case studies to /customers

Section: /customers › Remarkable results, in every industry

What is missing:
- Each customer story is a single quote with two figures, with no full case study.
- No story describes the customer's starting problem, which hubs and agents they rolled out or how long it took.
- No case study shows a sales team closing deals faster on the Smart CRM.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: Remarkable results, in every industry · TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE · Four habits of teams that close faster
  Main topics: Customer's starting situation · Hubs and agents adopted · Rollout timeline · Measured results · Sales cycle and deal speed outcomes · Industry of each customer

What to do:
1. Confirm with the customer marketing team which customers have approved full case studies and their figures.
2. Write one case study per approved customer, including at least one about closing deals faster, and add them to the new section.
3. Link the close-deals page and the Smart CRM page to the relevant case study.

Done when: /customers shows full case studies with the challenge, rollout and results for each customer, including one on closing deals faster.

From: conversation fd78d0b78b8c, question 1: "Smart CRM, close deals faster,  compare, customers, case studies"
What is missing
  • Each customer story is a single quote with two figures, with no full case study.
  • No story describes the customer's starting problem, which hubs and agents they rolled out or how long it took.
  • No case study shows a sales team closing deals faster on the Smart CRM.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
Remarkable results, in every industry · TRUSTED BY TEAMS IN BANKING, RETAIL, MANUFACTURING AND SOFTWARE · Four habits of teams that close faster
Main topics
Customer's starting situation · Hubs and agents adopted · Rollout timeline · Measured results · Sales cycle and deal speed outcomes · Industry of each customer
What to do
  1. Confirm with the customer marketing team which customers have approved full case studies and their figures.
  2. Write one case study per approved customer, including at least one about closing deals faster, and add them to the new section.
  3. Link the close-deals page and the Smart CRM page to the relevant case study.
Done when: /customers shows full case studies with the challenge, rollout and results for each customer, including one on closing deals faster.
Answer full page
Not recorded: asked before answers were saved.
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Sections in the answer pageStatus
/products/crmThe free CRM every team can work fromAnswers it
/products/crmEverything in the free Smart CRMAnswers it
/solutions/close-dealsFour habits of teams that close fasterAnswers it
/compare/legacy-crmHourglass and legacy CRM suites, side by sideAnswers it
/customersRemarkable results, in every industryPartly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.