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23 Oct 2026, 16:15 UTC · 2 questions · ID 2395ab2cfe73
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  39. /Question 1 asked here
  40. /chat-responseQuestion 2 asked here
Question 1

“What is everyone doing with AI agents right now with your products & services? customers, case studies”

Answer
Partly answered

Short story cards show agents at work: Data Agent at Allica Bank and Arduino, Campaign Agent at KeepCup, and Customer Agent drafts at Mercantile Bank, Alacrity Solutions and Panoramic Doors. There is no full case study, no story of the Prospecting Agent in use, and /customers has no collection of agent stories, so the agent examples are scattered across solution and product pages.

Section on the siteStatusTicket
/customersRemarkable results, in every industryMissing here
Add an agent customer stories section to /customers

Ticket

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Add an agent customer stories section to /customers

Section: /customers › Remarkable results, in every industry

What is missing:
- /customers has no section gathering how customers use each agent.
- The Panoramic Doors, Alacrity Solutions and Mercantile Bank agent stories appear only on /solutions/govern-ai and industry pages, not on /customers.
- No story shows the Prospecting Agent in use.
- No full case study is linked from any story.

Where: New section on /customers, placed after "Remarkable results, in every industry".
  Related sections: AI on customer data, with people approving · Reach accounts while they’re still in the product · Agents that work alongside every team
  Main topics: Stories grouped by agent (Customer, Prospecting, Data and Campaign Agent) · the task each agent took on · how people approved its work · the result metrics · links to full case studies

What to do:
1. Confirm with the customer marketing team which customers can be shown per agent, including one for the Prospecting Agent.
2. Build the section with one story card per agent, reusing existing stories where they fit.
3. Link each card to a full case study page, or to the industry page holding the story until one exists.

Done when: /customers has a section showing at least one customer story for each of the four agents.

From: conversation 2395ab2cfe73, question 1: "What is everyone doing with AI agents right now with your products & services? customers, case studies"
What is missing
  • /customers has no section gathering how customers use each agent.
  • The Panoramic Doors, Alacrity Solutions and Mercantile Bank agent stories appear only on /solutions/govern-ai and industry pages, not on /customers.
  • No story shows the Prospecting Agent in use.
  • No full case study is linked from any story.
Where
New section on /customers, placed after "Remarkable results, in every industry".
Related sections
AI on customer data, with people approving · Reach accounts while they’re still in the product · Agents that work alongside every team
Main topics
Stories grouped by agent (Customer, Prospecting, Data and Campaign Agent) · the task each agent took on · how people approved its work · the result metrics · links to full case studies
What to do
  1. Confirm with the customer marketing team which customers can be shown per agent, including one for the Prospecting Agent.
  2. Build the section with one story card per agent, reusing existing stories where they fit.
  3. Link each card to a full case study page, or to the industry page holding the story until one exists.
Done when: /customers has a section showing at least one customer story for each of the four agents.
/Remarkable results, in every industryPartly answers it
Name the agent in each story and link to agent stories on /

Ticket

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Name the agent in each story and link to agent stories on /

Section: / › Remarkable results, in every industry

What is missing:
- The home stories don't show at a glance which agent each customer used.
- No link from the home stories to more agent stories or full case studies.

Where: Update this section: In the story tabs "Allica Bank", "KeepCup" and "Suzuki".
  Related sections: Agents that work alongside every team

What to do:
1. Add a label naming the agent used to the Allica Bank and KeepCup tabs.
2. Add a link from the section to the new agent stories section on /customers.

Done when: Each home story names the agent it used and links to the agent stories on /customers.
Depends on: Add an agent customer stories section to /customers

From: conversation 2395ab2cfe73, question 1: "What is everyone doing with AI agents right now with your products & services? customers, case studies"
What is missing
  • The home stories don't show at a glance which agent each customer used.
  • No link from the home stories to more agent stories or full case studies.
Where
Update this section: In the story tabs "Allica Bank", "KeepCup" and "Suzuki".
Related sections
Agents that work alongside every team
What to do
  1. Add a label naming the agent used to the Allica Bank and KeepCup tabs.
  2. Add a link from the section to the new agent stories section on /customers.
Done when: Each home story names the agent it used and links to the agent stories on /customers.
Depends on: “Add an agent customer stories section to /customers”
/products/agentsArduino (card)Partly answers it
Show a story for each agent on /products/agents

Ticket

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Show a story for each agent on /products/agents

Section: /products/agents › Arduino (card)

What is missing:
- Agent Hub shows only one story, Arduino with the Data Agent.
- No Customer, Prospecting or Campaign Agent story appears on Agent Hub.

Where: Update this section: add story cards beside "Arduino".
  Related sections: AI on customer data, with people approving

What to do:
1. Confirm with the customer marketing team which stories to feature for the Customer, Prospecting and Campaign Agents.
2. Add those stories beside the Arduino card, each naming its agent.

Done when: /products/agents shows a customer story for each of the four agents.
Depends on: Add an agent customer stories section to /customers

From: conversation 2395ab2cfe73, question 1: "What is everyone doing with AI agents right now with your products & services? customers, case studies"
What is missing
  • Agent Hub shows only one story, Arduino with the Data Agent.
  • No Customer, Prospecting or Campaign Agent story appears on Agent Hub.
Where
Update this section: add story cards beside "Arduino".
Related sections
AI on customer data, with people approving
What to do
  1. Confirm with the customer marketing team which stories to feature for the Customer, Prospecting and Campaign Agents.
  2. Add those stories beside the Arduino card, each naming its agent.
Done when: /products/agents shows a customer story for each of the four agents.
Depends on: “Add an agent customer stories section to /customers”
Answer full page
Here are customer stories about AI agents at work on Hourglass, with people approving what goes out. Alacrity Solutions, Mercantile Bank and Panoramic Doors each started narrow, with agents drafting from the customer record and a person signing off. You'll also see how Arduino uses the Data Agent to flag trials that are ready to talk, plus the agents themselves.
Open the answer page ↗
Sections in the answer pageStatus
/solutions/govern-aiAI on customer data, with people approvingAnswers it
/Remarkable results, in every industryPartly answers it
/products/agentsArduino (card)Partly answers it
/customersRemarkable results, in every industryMissing here
Question 2

“I am in manufacturing. Process control”

Answer
Partly answered

The manufacturing page has three manufacturing customer stories (Suzuki, Konica Minolta and Viessmann), but none of them shows an AI agent at work. Nothing covers process control manufacturers. The page's own section never says what the agents do for manufacturers.

Section on the siteStatusTicket
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it
Add AI agent use to the manufacturing stories on /solutions/manufacturing

Ticket

Paste this into your ticketing tool.

Add AI agent use to the manufacturing stories on /solutions/manufacturing

Who needs it: Manufacturing, including process control makers
Section: /solutions/manufacturing › How manufacturers keep sales, service and partners in step

What is missing:
- None of the Suzuki, Konica Minolta or Viessmann stories names an agent or what it did.
- No story comes from a process control or industrial automation manufacturer.

Where: Update this section: Add agent detail to the "Suzuki", "Konica Minolta" and "Viessmann" tabs, or add a fourth tab beside them for a manufacturer using agents.
  Related sections: Agents that work alongside every team

What to do:
1. Confirm with the customer marketing team which manufacturing customers use agents, and which agent each uses.
2. Add the agent and its result to each confirmed story, or add a new manufacturing story with an agent and a measured result.
3. Confirm with product whether a process control customer story can be shared, and add it if one is available.

Done when: At least one story on /solutions/manufacturing names the agent a manufacturer uses and the result it produced.

From: conversation 2395ab2cfe73, question 2: "I am in manufacturing. Process control"
Who needs it: Manufacturing, including process control makers
What is missing
  • None of the Suzuki, Konica Minolta or Viessmann stories names an agent or what it did.
  • No story comes from a process control or industrial automation manufacturer.
Where
Update this section: Add agent detail to the "Suzuki", "Konica Minolta" and "Viessmann" tabs, or add a fourth tab beside them for a manufacturer using agents.
Related sections
Agents that work alongside every team
What to do
  1. Confirm with the customer marketing team which manufacturing customers use agents, and which agent each uses.
  2. Add the agent and its result to each confirmed story, or add a new manufacturing story with an agent and a measured result.
  3. Confirm with product whether a process control customer story can be shared, and add it if one is available.
Done when: At least one story on /solutions/manufacturing names the agent a manufacturer uses and the result it produced.
/solutions/manufacturingBuilt for complex products and long relationshipsMissing here
Show what agents do for manufacturers on /solutions/manufacturing

Ticket

Paste this into your ticketing tool.

Show what agents do for manufacturers on /solutions/manufacturing

Who needs it: Manufacturing, including process control makers
Section: /solutions/manufacturing › Built for complex products and long relationships

What is missing:
- The section never says what any agent does for manufacturing quoting, service or distributor work.
- No examples cover installed equipment or service tickets handled with an agent.

Where: Update this section: Add a third card beside "Quotes from your real price lists" and "Service history on every ticket".
  Related sections: Agents that work alongside every team · How manufacturers keep sales, service and partners in step

What to do:
1. Confirm with product which agent tasks apply to manufacturers, such as the Customer Agent on equipment questions or the Data Agent on service risk.
2. Add a card listing those agent tasks, with the approval step for each, and link it to /products/agents.

Done when: /solutions/manufacturing has a card naming the agents manufacturers use and the tasks each takes on.
Depends on: Add AI agent use to the manufacturing stories on /solutions/manufacturing

From: conversation 2395ab2cfe73, question 2: "I am in manufacturing. Process control"
Who needs it: Manufacturing, including process control makers
What is missing
  • The section never says what any agent does for manufacturing quoting, service or distributor work.
  • No examples cover installed equipment or service tickets handled with an agent.
Where
Update this section: Add a third card beside "Quotes from your real price lists" and "Service history on every ticket".
Related sections
Agents that work alongside every team · How manufacturers keep sales, service and partners in step
What to do
  1. Confirm with product which agent tasks apply to manufacturers, such as the Customer Agent on equipment questions or the Data Agent on service risk.
  2. Add a card listing those agent tasks, with the approval step for each, and link it to /products/agents.
Done when: /solutions/manufacturing has a card naming the agents manufacturers use and the tasks each takes on.
Depends on: “Add AI agent use to the manufacturing stories on /solutions/manufacturing”
Answer full page
Here are customer stories for manufacturing, with Suzuki, Konica Minolta and Viessmann showing how manufacturers keep sales, service and partners in step on one record. Alongside them are stories about AI agents on customer data with people approving, an agent story chosen for your industry and the agents themselves.
Open the answer page ↗
Sections in the answer pageStatus
/solutions/manufacturingHow manufacturers keep sales, service and partners in stepPartly answers it
/solutions/manufacturingBuilt for complex products and long relationshipsMissing here

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 23 Oct 2026.