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21 Oct 2026, 10:51 UTC · 1 question · ID ef0f4336c14f
Who asked
Persona
CFO (Chief Financial Officer)
Company
Whirlpool Corporation
Industry
Manufacturing
Pages visited (1)
  1. /securityQuestion 1 asked here
Question 1

“Is there an audit trail of who changed prices or approved discounts?”

Answer
Partly answered

The site says every change is logged with who made it and when, and that discounts above set limits go to finance with every approval decision recorded. It never says that edits to price lists are logged, and the Revenue Hub page doesn't say who approved a discount is kept on record.

Section on the siteStatusTicket
/securityAudit history (card)Partly answers it
Name price and discount changes in the audit history card on /security

Ticket

Paste this into your ticketing tool.

Name price and discount changes in the audit history card on /security

Who needs it: CFOs and finance teams checking pricing controls (this visitor: Whirlpool Corporation)
Section: /security › Audit history (card)

What is missing:
- The audit history card doesn't say whether edits to price lists and discount rules are recorded.
- The card doesn't say that discount approvals, with the approver and time, appear in the audit history.

Where: Update this section: extend the "Audit history" card, beside "Approval steps" and "Field-level permissions".
  Related sections: Quotes your team can send with confidence

What to do:
1. Confirm with product which pricing events (price list edits, discount rule changes, discount approvals) are captured in the audit history.
2. Add a line to the card naming the confirmed pricing and approval events and that each shows who acted and when.

Done when: /security's audit history card states whether price list changes and discount approvals are logged with who and when.

From: conversation ef0f4336c14f, question 1: "Is there an audit trail of who changed prices or approved discounts?"
Who needs it: CFOs and finance teams checking pricing controls (this visitor: Whirlpool Corporation)
What is missing
  • The audit history card doesn't say whether edits to price lists and discount rules are recorded.
  • The card doesn't say that discount approvals, with the approver and time, appear in the audit history.
Where
Update this section: extend the "Audit history" card, beside "Approval steps" and "Field-level permissions".
Related sections
Quotes your team can send with confidence
What to do
  1. Confirm with product which pricing events (price list edits, discount rule changes, discount approvals) are captured in the audit history.
  2. Add a line to the card naming the confirmed pricing and approval events and that each shows who acted and when.
Done when: /security's audit history card states whether price list changes and discount approvals are logged with who and when.
/products/revenueQuotes your team can send with confidence (card)Partly answers it
Add price and approval history to the quotes card on /products/revenue

Ticket

Paste this into your ticketing tool.

Add price and approval history to the quotes card on /products/revenue

Who needs it: CFOs and finance teams checking pricing controls (this visitor: Whirlpool Corporation)
Section: /products/revenue › Quotes your team can send with confidence (card)

What is missing:
- No mention that changes to price lists are recorded with who made them.
- No mention that each discount approval is recorded with the approver and time.

Where: Update this section: add a fourth line under "Quotes your team can send with confidence", after "Accepted quotes become invoices".
  Related sections: Routes the approvals · Audit history

What to do:
1. Confirm with product how price list edits and discount approvals are recorded in Revenue Hub.
2. Add a line naming the price and approval history and linking to the audit history on /security.

Done when: /products/revenue says who changed a price and who approved a discount is kept on record.
Depends on: Name price and discount changes in the audit history card on /security

From: conversation ef0f4336c14f, question 1: "Is there an audit trail of who changed prices or approved discounts?"
Who needs it: CFOs and finance teams checking pricing controls (this visitor: Whirlpool Corporation)
What is missing
  • No mention that changes to price lists are recorded with who made them.
  • No mention that each discount approval is recorded with the approver and time.
Where
Update this section: add a fourth line under "Quotes your team can send with confidence", after "Accepted quotes become invoices".
Related sections
Routes the approvals · Audit history
What to do
  1. Confirm with product how price list edits and discount approvals are recorded in Revenue Hub.
  2. Add a line naming the price and approval history and linking to the audit history on /security.
Done when: /products/revenue says who changed a price and who approved a discount is kept on record.
Depends on: “Name price and discount changes in the audit history card on /security”
Answer full page
Yes. Hourglass keeps an audit history of changes and routes discounts through approval steps, so you can see who changed what and who approved it. This page shows the security controls and how discount approvals work in Revenue Hub.
Open the answer page ↗
Sections in the answer pageStatus
/products/revenueRoutes the approvals (card)Answers it
/solutions/quote-to-cashApprove without email chains (card)Answers it
/securityAudit history (card)Partly answers it
/products/revenueQuotes your team can send with confidence (card)Partly answers it

Questions and answers are shown as recorded. Status, what is missing and what to do are our analysis of the live site, read 22 Oct 2026.