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Getting started
  • Quickstart
  • Importing data
Administration
  • Users and roles
  • Security
  • Data residency and retention
Agents
  • Permissions and approvals
  • Customer Agent
  • Agent usage and limits
Developers
  • REST API
  • Webhooks
Integrations
  • Data warehouse sync
  • Email and calendar
Marketing
  • Email deliverability
Service
  • SLA policies
Account
  • Billing and plans
Browse the docs
Getting started
  • Quickstart
  • Importing data
Administration
  • Users and roles
  • Security
  • Data residency and retention
Agents
  • Permissions and approvals
  • Customer Agent
  • Agent usage and limits
Developers
  • REST API
  • Webhooks
Integrations
  • Data warehouse sync
  • Email and calendar
Marketing
  • Email deliverability
Service
  • SLA policies
Account
  • Billing and plans
  1. Docs
  2. /Agents

Agents

Set up, limit and review the Customer, Prospecting, Data and Campaign Agents.

Permissions and approvalsDecide what each agent may do, and who reviews its work.Customer AgentSet up the agent that answers customers in chat and email.Agent usage and limitsWhat counts as an agent action, and each plan's allowance.
PreviousData residency and retentionNextPermissions and approvals

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The last 30 days of chat questions: how well the website answered them, and the gaps that keep coming back.

Open Content Intelligence ↗

Pick a company, then a person, to see how each page changes for their role and industry. The companies are real; the people are fictional.

Company

People

CCarmenCMO at WhirlpoolRRajCTO at WhirlpoolGGrantCFO at WhirlpoolViewing as a new visitor, with no profile