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Getting started

Quickstart
Importing data

Users and roles
Security
Data residency and retention

Permissions and approvals
Customer Agent
Agent usage and limits

REST API
Webhooks

Data warehouse sync
Email and calendar

Email deliverability

SLA policies

Billing and plans

Browse the docs

Getting started

Quickstart
Importing data

Users and roles
Security
Data residency and retention

Permissions and approvals
Customer Agent
Agent usage and limits

REST API
Webhooks

Data warehouse sync
Email and calendar

Email deliverability

SLA policies

Billing and plans

Docs
Developers

Developers

Build on Hourglass with the REST API and webhooks.

REST APIRead and write records with the Hourglass REST API.WebhooksGet notified when records change in Hourglass.

PreviousAgent usage and limits NextREST API

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