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TRUSTED BY MANUFACTURERS AND THEIR DISTRIBUTORS
Illustrative customers for this demo.
Customer stories
How manufacturers keep sales, service and partners in step
Manufacturers use Hourglass to quote faster, fix equipment the first time and grow through dealers, installers and distributors.
Illustrative stories for this demo.
“Quotes, orders and dealer conversations used to live in three systems and a lot of inboxes. Now our sales team and our dealers work from the same account record, and quotes go out the same day.”
Grace Haddad
VP of Dealer Sales, Suzuki
34%
faster quote turnaround
3
legacy systems retired
“Our technicians see each device’s full service history before they arrive. Fewer second visits, and the customer never has to explain the problem twice.”
Marcus Bell
Service Operations Manager, Konica Minolta
41%
fewer repeat service visits
9
field teams on one ticket queue
“Our installers and distributors register deals, find product content and track their pipeline in one portal. We can finally see which partners are growing and which ones need help.”
Elena Petrova
Channel Director, Viessmann
18%
more pipeline from installer partners
64
distributors working in one portal