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1 · From Security (opens in a new tab)

Security and trust

Your customer data, protected and in your control

Hourglass protects every record with permissions, encryption and a full history of changes, and keeps people in charge of what agents can see and do.

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Hourglass admin for many business units: 14 units, 3,820 users and six brands, beside a new permission set waiting for an admin's approval.
2 · On 2 site pages, such as Security (opens in a new tab)

Security and control

Security and control, built into every hub

The controls your IT, security and compliance teams ask for first.

  • Field-level permissions

    Decide who can see and edit each field, by role and team.

  • Audit history

    Every change and agent action, with who did it and when.

  • Approval steps

    Require a person’s sign-off before agents send or change anything you choose.

  • Single sign-on

    Sign in with SAML or OpenID Connect, provision users with SCIM, and require two-step login.

  • Data region choice

    Choose where your customer data is stored.

  • Encryption

    Data encrypted in transit and at rest.