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MARKETING HUB

Campaigns that start from the customer record

Plan, send and measure campaigns from the same record your sales and service teams use. The Campaign Agent drafts the plan, and your team decides what goes out.

A Marketing Hub campaign in Hourglass: the Spring wholesale launch with its recipients, open and click rates and three sends, a Campaign Agent suggestion to follow up with engaged contacts, and pipeline influenced up 18%.

What’s included

Everything marketing needs, on one record

Email, segments, journeys, forms and reporting share the record your sales and service teams already use.

  • Email campaigns

    Build sends from templates your brand team approves. Every open, click and reply is logged on the contact record.

  • Live segments

    Segments update as records change in sales and service, so your lists are never a week out of date.

  • Journeys

    Trigger the next step from what customers actually do, across email, forms and your website.

  • Forms and landing pages

    Capture leads straight onto the customer record. No exports, no syncing, no duplicates.

  • Campaign reporting

    See opens, clicks and pipeline influenced in one view, by campaign, channel or segment.

  • Handoff to sales

    Route warm leads to the right rep with the full history attached, so the first call starts in context.

HOW IT WORKS

From the right audience to revenue you can trace

Every list, send and result stays tied to the customer record, so nothing gets lost between teams.

A segment card on navy: retail buyers re-engaged by three rules, 3,412 matching contacts, a Use in campaign button and an Updated just now chip.

Segments that update themselves

Build a segment once. As sales and service update records, contacts move in and out on their own, so every send reaches the right people.

  • Rules based on any field on the record
  • Counts refresh as records change
  • Reuse one segment across email and journeys
Learn more
A campaign performance card on navy: six months of pipeline and revenue bars, $1.2M pipeline influenced, $486K closed revenue and a +$84K new pipeline chip.

Reporting tied to revenue

See which campaigns started conversations, opened deals and closed revenue, not just who opened an email.

  • Pipeline and revenue influenced, by campaign
  • Compare channels and segments side by side
  • Dashboards marketing and sales both trust
Learn more

CAMPAIGN AGENT

An agent that drafts. A team that decides.

The Campaign Agent researches your audience, plans the sends and writes first drafts inside the permissions you set. Nothing goes out until someone on your team approves it.

  1. Researches the audience

    Reads engagement, deal stages and service history to find who is ready to hear from you.

  2. Drafts the plan

    Proposes the segment, timing and first-draft copy for every send in the campaign.

  3. Waits for your review

    Your team edits, approves or dismisses. Every decision is logged on the record.

A campaign plan drafted by the Campaign Agent for a spring wholesale launch, waiting for review: 3,412 re-engaged retail buyers, a launch email on day 1, a follow-up to engaged contacts on day 4 and warm leads handed to sales on day 7, with Approve plan, Edit plan and Dismiss buttons.

Customer stories

Launch faster, with less busywork

Retailers, banks and software companies run their campaigns from the same record as their sales and service teams.

Read customer stories

“We used to spend a week pulling lists before every launch. Now the segments are already right, and the Campaign Agent has a first draft waiting for us to review.”

Priya Raman

Director of Marketing, Juniper & Rye

  • 3x

    faster from campaign brief to first send

  • 41%

    more pipeline sourced from email

Read the Juniper & Rye story